FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you trading company or manufacturer ?

We are designer and manufacturer of  winches, transmission devices, planetary gearboxes, hydraulic motors and supporting systems.

How long is your delivery time?

It depends on the specific products required.  If you purchase our standard products, delivery schedule will be within 15 working days; if customized products required, the delivery schedule will vary according to the complexity and novelty of the products, generally within two months.

Do you provide free samples ?

No, we don't provide free samples, since the industry we are in is very special.  However, we have a mature and reliable organizational operation to guarantee your benefits.  Besides, we have earned endorsement by very respectable companies, such as SANY, ZOOMLION, CATERPILLAR, and SUNWARD.  We have been supplying offerings to these renown construction machinery firms for a long time.  Once you become our customer, you will enjoy the same level of product quality and considerate service as them.

What is your terms of payment ?

We accept 30% of  down payment by T/T, 5 days after signing the contract , and  the rest of the payment can be paid by T/T or LC before shipping.

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